Voicemail is one area in business where most of us can do a whole lot better. It’s far too easy to come across as just another also ran.
However, even Short Voicemail Greetings provide an opportunity for you to stand out as fully professional and committed to your clients, suppliers and customers.
Take the high road
It’s too easy to take the low road and just fill in the blanks. By that I mean adapting the template on the phone system by just inserting your name. Don’t just settle for the “Hello you’ve called (insert name). Leave your number and I’ll get back to you”.
The other temptation is to just use the one Voicemail as the all-purpose panacea. That means you are really missing a chance to demonstrate to callers that you are on top of every situation.
For every good reason
You can have Short Voicemail Greetings to suit the different situations that happen. You might be attending to another call but will be available shortly. Let the caller know what’s occurring and reassure them you will return their call ASAP.
When you are out for the day. Away on vacation. It might be holiday season so you can include a best wishes for Xmas, Easter, the Lunar New Year or whatever.
If you’re away at an important industry conference, there is always good mileage in letting people know you are keeping abreast of changes.
Aside from not taking advantage of the situation to communicate, if you persist in using the template approach you reinforce the “I don’t give a s—t” attitude that ruins business relations.
The problem is made more acute because the message abruptly changes from that of a professional announcer to the sound of your “dropped-in” recording.
Welcome to “Amateurville”!
Put on a good show
People want to do business with well organised professional people. So maximise the impact you can make by having your Voicemail Greetings written and produced by experts using professional male and female voice over artists.
Media Group NZ are business audio specialists. You can brief them on what messages you would like to record and have their copywriters create the scripts.
Then listen to the online samples of the voice over artists available and select the voice or voices you want to be heard as representing you and your business.
You can take the same professional approach to all your telephone audio including Welcome Messages, On Hold Messages, Menu Prompts and more. It just takes a click or tap to get it happening. www.mediagroup.co.nz
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