Sometimes you do and sometimes…
Voicemail and I have endured a “love-hate” relationship for yonks. I love it when callers leave a message with name and number included.
I hate it when the only sound on the line is silence. Or worse. There’s some kind of mumbled muttering and the quick snap of a finger hitting the red button or the banging down of a handpiece.
But love it or hate it Voicemail is part of today’s world. Embrace it and use it.
How and what to say
If you’re not sure what to say on your outgoing message you need to start by writing a little script. There are countless websites with plenty of samples for both male and Female Voicemail Greetings.
The basic ones will all follow a similar pattern “Hello, you've called, [insert your name] of [insert the company name] however I can’t talk to you right now so please record your name and number after the beep, and I will call you back as soon as possible. Thank you."
You’ll also find voicemail examples that purport to be humorous. Be wary of these. If you work in an industry that deals with a serious subject matter, like finance, health or insurance etc. Your idea of what is funny may be completely at odds with others and could even offend some callers.
Project a professional image
Your voice may not sound too hot! Have a listen to what you have recorded as your outgoing message. Be critical.
You might be able to argue your untrained voice is the real you. But sometimes the male voice can sound gruff and uninviting. While some Female Voicemail Greetings come across as hesitant and unconvincing.
This is not the impression you want to convey to your callers. You want to come across as confident, approachable and knowledgeable. This is especially true if you have not had any previous dealings with the caller.
The easy and effective solution
Have Media Group NZ record your Voicemail Greetings. They are the business audio specialists. They know what works and will help you improve your “telephone persona” and reinforce your company’s image.
With just a mouse click or screen tap you can listen to samples of the professional male and female voice talent available to record your voicemail greetings.
Media Group NZ have experienced writers to help you get the wording right too. So don’t flap around in “sometime land”. Get it right now. www.mediagroup.co.nz
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